Who is Laryssa?

MindTouch 2018 Top 100 Customer Success Strategists Badge

Welcome to Successful Experiences!

Hi! I am a Brazilian Customer Success professional, focusing my career on Customer Success and Leadership. I’m specialist in Customer Services, running the Implementation Success Team (Onboarding team) at RD Station, which is responsible for delivering the First Value to new clients and partners.

Whenever I can I’m sharing good practices through articles, guest posts, mentoring and meetups. Hope you can learn from me, and I’d love to learn from you as well.

I love using my free time to play my violin, stay with my husband and cats and see the sunset.

The reason this blog was born is to share my daily experiences about Customer Success and Customer Services, as well as good stories from other CS professionals. Hope the content is useful for you to deliver more success for your clients.

Please let me know what you think about the content. Feedback is always welcome!

If you have some interesting story to tell me, please let me know. Everyone with good content can collaborate here! Let’s spread great content to help customers around the world!